COST Principle: Streamline Your Communication
Help people to deliver strong messages or express complex ideas.
Communication Framework
Communication is the currency of leadership. However, being a "good talker" is not the same as being an effective communicator. True effectiveness requires structure, empathy, and narrative.
This library covers the spectrum of interpersonal dynamics, moving from simple clarity to complex persuasion. Our frameworks are organized into three key capabilities:
- Structural Clarity: Methods for organizing thoughts hierarchically to ensure logic and impact.
- Storytelling & Persuasion: Using proven narrative arcs and emotional triggers to engage and influence audiences.
- Feedback & Negotiation: Navigating high-stakes conversations and resolving conflict through principled agreement strategies.
Whether you are preparing a keynote or a difficult 1:1, these models ensure your message lands exactly as intended.
41 frameworks
7-38-55 Rule: How Tone and Body Language Shape Communication
Your presence speaks louder than your words.
Radical Candor: Give Feedback Without Losing Humanity
Being a great manager without losing your humanity.
SBI Model: Structuring Feedback for Clarity
Deliver objective feedback by separating situation, behavior, and impact.
COIN Model: A Framework for Constructive Feedback
Deliver clear, non-judgmental feedback by separating facts, impact, and next actions.
DEEP Technique: How to Handle Toxic People
Protect your emotional boundaries.
VSNC Framework: Speak and Write to Persuade and Inform
Persuade and inform with clarity by structuring your message.
The Innovation Story Framework: Selling Your Big Idea
Narrate how an idea was born, built, and scaled to demonstrate its real-world impact.
Hero's Journey Storytelling Framework: Create Engaging Narratives
A storytelling framework that makes your message relatable, memorable, and impactful in any context.
Current–Past–Future Interview Framework: Crushing the Interview Opener
An easy framework to answer "Tell Me About Yourself" in a job interview.
Pixar Storytelling Formula: The 6-Step Narrative Structure
Turn complex ideas into clear cause-and-effect stories people remember.
7C Pyramid Communication Framework: A Checklist for Clarity
Aim to eliminate confusion and miscommunication in both verbal and written forms
Active Listening Spiral: The Cycle of Deep Understanding
A framework enhances understanding, empathy, and responsiveness.
Self-Us-Now Framework: The Art of Public Narrative
Help individuals and groups connect personal stories to collective action.
SCR Framework: The Tool for Concise Updates
Resolve complications with concise, executive-ready solutions.
Stop Saying Sorry: The Art of Confident Communication
Communicate clearly and confidently by avoiding unnecessary apologies.
Communication Framework FAQ
Why is storytelling important in a business context?
Facts and figures inform, but stories inspire. Human beings are hardwired to process information through narratives. Using a storytelling structure helps leaders frame dry strategies as compelling journeys, making it easier for employees and customers to connect emotionally with the mission.
How can I make my emails and reports more persuasive?
Detailed explanations often bury the lead. Effective communication frameworks suggest starting with the conclusion or main idea first, then supporting it with arguments and data. This "top-down" approach respects the reader's time and makes your argument much more convincing.
What is the best approach for a difficult negotiation?
Preparation is more important than charisma. The best negotiation methods encourage you to define your ideal outcome and your "walk-away" point before the meeting starts. They also focus on expanding the "pie" by finding mutual value, rather than just arguing over a fixed price.
How do I give negative feedback without damaging the relationship?
Feedback fails when it feels like a personal attack. Structured feedback models help you separate the person from the behavior. By focusing strictly on specific situations and observable actions—and explaining their impact—you lower defensiveness and open the door for constructive change.
