ZOPA: How to Find the Deal
A practical negotiation concept that defines where a deal is actually possible.
Communication Framework
Communication is the currency of leadership. However, being a "good talker" is not the same as being an effective communicator. True effectiveness requires structure, empathy, and narrative.
This library covers the spectrum of interpersonal dynamics, moving from simple clarity to complex persuasion. Our frameworks are organized into three key capabilities:
- Structural Clarity: Methods for organizing thoughts hierarchically to ensure logic and impact.
- Storytelling & Persuasion: Using proven narrative arcs and emotional triggers to engage and influence audiences.
- Feedback & Negotiation: Navigating high-stakes conversations and resolving conflict through principled agreement strategies.
Whether you are preparing a keynote or a difficult 1:1, these models ensure your message lands exactly as intended.
41 frameworks
Harvard Negotiation Principle: Getting to Yes
Six negotiation principles help both sides get more of what they want.
ORID Focus Conversation: Facilitating Clarity
Help groups move from information gathering to action in a structured and inclusive way.
FIRE Model: Managing Feedback
Separate facts from interpretations to respond to feedback calmly and solve the real problem.
Johari Window: Expanding Your Reality
Expand self-awareness, uncover blind spots, and strengthen trust through structured feedback.
PREP Framework: Speak with Precision
Deliver clear, structured arguments by stating your point first, proving it, and closing with clarity.
STAR Method: The Gold Standard for Behavioral Interviews
Answer behavioral interview questions clearly.
FFC Technique: The Feedback Formula
Give feedback that is clear, specific, and actionable by combining Feeling, Fact, and Comparison.
SCQA Framework: Structure Your Story
Structure complex messages into a clear narrative that leads the audience to your conclusion.
Communication Framework FAQ
Why is storytelling important in a business context?
Facts and figures inform, but stories inspire. Human beings are hardwired to process information through narratives. Using a storytelling structure helps leaders frame dry strategies as compelling journeys, making it easier for employees and customers to connect emotionally with the mission.
How can I make my emails and reports more persuasive?
Detailed explanations often bury the lead. Effective communication frameworks suggest starting with the conclusion or main idea first, then supporting it with arguments and data. This "top-down" approach respects the reader's time and makes your argument much more convincing.
What is the best approach for a difficult negotiation?
Preparation is more important than charisma. The best negotiation methods encourage you to define your ideal outcome and your "walk-away" point before the meeting starts. They also focus on expanding the "pie" by finding mutual value, rather than just arguing over a fixed price.
How do I give negative feedback without damaging the relationship?
Feedback fails when it feels like a personal attack. Structured feedback models help you separate the person from the behavior. By focusing strictly on specific situations and observable actions—and explaining their impact—you lower defensiveness and open the door for constructive change.
