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You must have seen this serveral times: discussions lose focus and feedback becomes unclear in the life or workplace. Discussions go off track, and people jump between emotions, facts, and opinions, making it hard to reach a conclusion.
Without structure, feedback often feels unclear, and communication becomes confusing.
This is why tools like the ORID method are valuable — they provide a simple path to organize discussions and build stronger communication skills.
ORID Focused Conversation Method was developed by the Institute of Cultural Affairs (ICA), a global organization dedicated to advancing social innovation through participatory methods.
It is a structured approach to group discussion or individual reflection, often used in facilitation, decision-making, and problem-solving contexts.
ORID stands for:
By moving step by step, the ORID method keeps conversations balanced, making feedback more constructive and supporting better workplace communication.
This stage focuses on gathering facts and data.
Participants share observations, describe what they see or hear, and discuss the raw information without interpretation or judgment.
Questions might include:
"What did you notice?" or "What facts do we know?"
In this stage, participants express their feelings, emotional responses, and personal reactions to the information shared in the Objective stage.
Questions might include:
"How did this make you feel?" or "What surprised you?"
Here, the conversation shifts to meaning-making.
Participants analyze the information and reflections, draw insights, and explore the significance of what has been discussed.
Questions might include:
"What does this mean?" or "What patterns are emerging?"
The final stage is about reaching conclusions or making decisions based on the insights gained.
Participants determine the next steps, actions, or strategies to move forward.
Questions might include:
"What should we do next?" or "What decision should we make?"