Give feedback that is clear, specific, and actionable by combining Feeling, Fact, and Comparison.
A framework enhances understanding, empathy, and responsiveness.
Deliver objective feedback by separating situation, behavior, and impact.
Expand self-awareness, uncover blind spots, and strengthen trust through structured feedback.
Deliver clear, non-judgmental feedback by separating facts, impact, and next actions.
Emphasis on timing, ensuring actions are strategically aligned with deadlines for effective goal setting.
Being a great manager without losing your humanity.
Speak their language, not yours.
Deliver objective feedback by separating situation, behavior, and impact.
Have you ever walked away from a feedback conversation wondering if the other person actually understood your point? Or perhaps, you've felt unsure how to frame your feedback without it sounding vague or overly critical.
The SBI model (Situation-Behavior-Impact) is here to help.
This proven framework simplifies feedback delivery, making it clear, actionable, and meaningful.
Developed by the Center for Creative Leadership, is a structured approach to providing feedback.
It breaks feedback into three clear components:
This step-by-step method ensures your feedback is precise, focused, and easy to understand.
Describe the Situation: Set the context, like, "During yesterday's team meeting..."
Highlight the Behavior: Be specific, e.g., "You interrupted several times during the discussion."
Explain the Impact: Share the outcome, e.g., "This caused others to hesitate in sharing their ideas."