Feedback & Coaching
Frameworks for giving useful feedback, guiding development, and turning conversations into clearer next steps for improvement.
Recommended Frameworks
SBI Model: Structuring Feedback for Clarity
Deliver objective feedback by separating situation, behavior, and impact.
COIN Model: A Framework for Constructive Feedback
Deliver clear, non-judgmental feedback by separating facts, impact, and next actions.
GREAT Coaching Model: A Guide to Goal Achievement
Emphasis on timing, ensuring actions are strategically aligned with deadlines for effective goal setting.
Radical Candor: Give Feedback Without Losing Humanity
Being a great manager without losing your humanity.
FAQ
Use a coaching framework when the goal is not just to correct a problem quickly, but to build understanding, ownership, and capability. Advice can solve a moment, while coaching can improve future performance.
They are useful for managers, mentors, team leads, peers, and even individuals reflecting on their own development. Anyone helping another person improve can benefit from more structure.
Feedback & Coaching focuses on the quality of developmental conversations. Performance Management is broader and includes expectations, evaluation, accountability, and performance systems over time.
People stay too vague. They describe a general impression without linking it to observable behavior, impact, and a practical next step, which makes feedback harder to act on.