Leadership effectiveness isn’t just about the leader’s style but about how well that style fits the situation.
Summary of typical conflicts in the workplace, discover proven strategies
Simple models enhance your leadership skills.
Using dual concern theory to understand and resolve conflicts.
Deliver objective feedback by separating situation, behavior, and impact.
Start with 7%, Spark the Rest.
Gives you a simple and clear structure to build trust fast.
Structure 30-minute meetings into focused parts for better feedback.
Expand self-awareness, uncover blind spots, and strengthen trust through structured feedback.
Help you better structure, understand, and develop the team.
Deliver objective feedback by separating situation, behavior, and impact.
Have you ever walked away from a feedback conversation wondering if the other person actually understood your point? Or perhaps, you've felt unsure how to frame your feedback without it sounding vague or overly critical.
The SBI model (Situation-Behavior-Impact) is here to help.
This proven framework simplifies feedback delivery, making it clear, actionable, and meaningful.
Developed by the Center for Creative Leadership, is a structured approach to providing feedback.
It breaks feedback into three clear components:
This step-by-step method ensures your feedback is precise, focused, and easy to understand.
Describe the Situation: Set the context, like, "During yesterday's team meeting..."
Highlight the Behavior: Be specific, e.g., "You interrupted several times during the discussion."
Explain the Impact: Share the outcome, e.g., "This caused others to hesitate in sharing their ideas."